Simplified Pricing to Help You Scale
$25/mo
per publisher
*$22.50/mos with annual contract
Start collecting feedback right away
All Free Features
Remove Video Watermarking
Download All Videos
Tagging
Transcription and Translation
4 hour video storage limit
Starter
Most Popular
$45/mo
per publisher
*$40.50/mos with annual contract
Secure your communications and add analytics
All Starter Features
Email and Text Distribution
Net Promoter Score
Recurring Loops
Secure Private Loops
Video Analytics
8 hour video storage limit
5,000 monthly email/text sends
Marketer
$125/mo
per publisher
*$112.50/mos with annual contract
Get help from AI to search, sort, and categorize videos
All Marketer Features
AI Suggested Email Content
AI Summaries
Custom Branding
SSO Capabilities
Sentiment Analysis
Keyword Analysis
Custom Reporting
20 hour video storage limit
15,000 monthly email sends
AI Campaigner
We’re interested in driving engagement and asynchronous video worldwide; we’re not interested in limiting you. If our packages above don’t make sense, then don’t let that be the end, schedule a meeting with us and we can find something that works!
Have Different Needs? Talk to Us!
Unlimited Packages Available
Services - Get up and running Fast
Getting started quickly and correctly is the best way to make sure you get the feedback you need from customers and employees. Our team will work with you to integrate loops into at least two of your existing flows. You will come away from this engagement with a marketing packet, your team knowing how to use the platform, and with the tips and tricks on how to get the best results.
All we need from you to get started is 1 hour to plan and discuss goals and 2 minutes to record a video.
Setup & Marketing Services - $1,000
FAQ
Need clarification?
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Yes, white labeling is a feature we offer. It’s included in our AI Campaigner package.
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Public loops are surveys that anyone can access via a link. The link can be emailed, turned into a QR code, or texted out to users. When they respond, they will be asked to authenticate so that you can know who responded.
A Secure Private Loop is a survey that is only accessible to people whom you have invited. We require the user to authenticate using an email that you have provided for them. However, there is no password, so it is a very simple and secure process. This allows you to send and receive confidential information via the platform.
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Additional video storage can be purchased in buckets of 1 hour for $99/ additional hour. The bucket runs concurrently with your subscription. For example, if you are on an annual subscription, and purchase 1 additional hour they will be available for the rest of the year. If you are on a month to month subscription, the additional hour will be available for that month. Unused time does not roll over.
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Absolutely! In fact many of our customers use LoopingBack to not only get customer feedback, but also employee feedback as well. That is why we have Secure Private Loops as well as unlimited users.
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This service consists of two one hour training sessions and a third optional session. In the initial training session we'll establish goals and cover an intro to LoopingBack for the team, how to create a loop, how to review responses to a loop, how to reply, and tags. We will also upload any user tagging or user lists desired by the team. In the second session, which should be roughly a week after the first, we'll work with your team to build out and integrate at least two initial loops into your existing technology/processes. We'll also cover some of the more advanced features around asynchronous scheduling, recurring loops, groups and custom reporting/analytics. We include an optional third session for any needs that arise or come up as the team gets more acquainted with the platform and gets their initial loops launched, think of this last one as more of a brainstorming, tips, and collaboration session.